POLIGRANA
Delivery & Returns

Delivery options overview

"Poligrana" offers ideal delivery methods to meet all your requirements. Whether it's affordable shipping via DHL/DPD/Omniva, faster delivery via DHL Express or UPS, or particularly safe and reliable delivery by a specially trained freight forwarder. Additionally, if you prefer, you can pick up your order at our store. On this page you will find an overview of all available delivery methods. Delivery time 1–3 days.

Poligrana delivery
1. Place your order and choose a delivery method
2. Receive an order confirmation email
3. Wait for your order to be delivered
4. Receive your order from the courier

Delivery methods

From €5

Courier (DHL/DPD/Omniva)

Standard door-to-door delivery within 1–3 business days. Economical and reliable.

From €15

Express delivery (DHL Express/UPS)

Urgent delivery within 1–2 business days. Ideal when you need it fast.

On request

Freight forwarder (for large items)

Special delivery for large and heavy items with a professional freight forwarder.

Free

Store pickup

Pick up your order for free at our store in Vilnius during working hours.

Payment methods

Bank transfer

Payment by direct bank transfer. Please indicate the order number in the payment reference.

Cash on delivery

Cash payment upon receiving the order. Available only for courier delivery.

Returns

You have the right to return products within 14 days of receipt without any reason. The product must be undamaged, in its original packaging and unused. Return shipping costs are covered by the buyer, unless the product was received with defects.

1

Contact us at info@poligrana.lt within 14 days of receiving the product

2

Pack the product in its original packaging

3

Ship the product to the specified address

4

Once we receive the product, we will refund within 14 days

Note: Custom-made products made to special order are non-returnable.