Answers to the most frequently asked questions about delivery, payment and our products.
We apologize for the delay. To find out the exact location of your order, please check the tracking information you received by email after the order confirmation. If you have questions or there is no tracking information, contact our customer service team and we will help you clarify the situation as soon as possible.
We do not deliver on public holidays. Orders placed during holidays will be processed and shipped on the next business day. We recommend planning your purchases in advance to avoid possible delays.
We deliver to most postal codes in Lithuania. To check if we deliver to your specific postal code, enter it during checkout or contact our customer service team. We will be happy to check and provide all the necessary information.
Not all orders can be delivered the next day. Delivery time depends on product availability, your delivery address and the chosen delivery method. To find out the exact delivery date, please review the information during checkout or contact our customer service team.
Yes, we recommend being present at the time of delivery so you can sign for the receipt of goods. This helps ensure that the order is delivered properly and safely. If you cannot be present, you can authorize another person to receive the shipment or choose an alternative delivery method if available.
Polymer concrete is a composite material that uses polymer resins instead of traditional cement as a binder. It is much stronger, lighter and more weather-resistant than regular concrete.
Polymer concrete products require very little maintenance. Simply clean with mild soap and water. They are weather-resistant and UV-stable.
Yes, all our products come with a 2-year warranty against manufacturing defects.
